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Cookie Policy

To make this website work properly, we sometimes place small data files called cookies on your device. Cookies should make your browsing experience better. However, you may prefer to disable cookies on this site and on others.

What are cookies?
A cookie is a small text file that a website stores on your computer or mobile device when you visit the site.

First party cookies are cookies set by the website you’re visiting. Only that website can read them.

A website might potentially use external services, which also set their own cookies, known as third-party cookies.

“Persistent cookies” are cookies saved on your computer and that are not deleted automatically when you quit your browser, unlike a “session cookie”, which is deleted when you quit your browser.

The main purpose is to enable the site to remember your preferences (such as user name, language, etc.) for a certain period of time. That way, you don’t have to re-enter them when browsing around the site during the same visit.

Cookies can also be used to establish anonymised statistics about the browsing experience on our sites.

This website mostly uses “first-party cookies”. These are cookies set and controlled by Grate Expectations, not by any external organisation.

However, you may have to accept cookies from external organisations to view some of our pages.

First-party cookies
The 3 types of first-party cookie we use are to:

- store visitor preferences

- make our websites operational

- gather analytics data (about user behaviour)

Visitor preferences
These are set by us and only we can read them. They remember:

- if you have agreed to (or refused) this site’s cookie policy

- if you have already replied to our survey pop-up (about how helpful the site content was) – so you won't be asked again.

Operational cookies
There are some cookies that we have to include in order for certain web pages to function. For this reason, they do not require your consent. In particular:

- Authentication cookies

- Technical cookies required by certain IT systems

- Analytics cookies

We use these purely for internal research on how we can improve the service we provide for all our users.

The cookies simply assess how you interact with our website – as an anonymous user (the data gathered does not identify you personally).

Also, this data is not shared with any third parties or used for any other purpose. The anonymised statistics could be shared with contractors working on communication projects under contractual agreement with Grate Expectations.

However, you are free to refuse these types of cookies – either via the cookie banner you’ll see on the first page.

Google Tag Manager (Google)
Google Analytics (Google)

These cookies are used to collect information about how visitors use our website. We use the information to compile reports and to help us improve the website.

The cookies collect information in a way that does not directly identify anyone, including the number of visitors to the website and blog, where visitors have come to the website from and the pages they visited.

Google provides an overview of privacy and safeguarding data.

Third-party cookies
Some of our pages may display content from external providers, e.g. YouTube, Facebook and Twitter.

To view this third-party content, you first have to accept their specific terms and conditions. This includes their cookie policies, which we have no control over.

But if you do not view this content, no third-party cookies are installed on your device.

Third-party providers on the Grate Expectations website may include:

You Tube
Google Maps

These third-party services are outside of the control of Grate Expectations. Providers may, at any time, change their terms of service, purpose and use of cookies, etc.

You can manage/delete cookies as you wish.

Removing cookies from your device

You can delete all cookies that are already on your device by clearing the browsing history of your browser. This will remove all cookies from all websites you have visited.

Be aware though that you may also lose some saved information (e.g. saved login details, site preferences).

Managing site-specific cookies

For more detailed control over site-specific cookies, check the privacy and cookie settings in your preferred browser

Blocking cookies

You can set most modern browsers to prevent any cookies being placed on your device, but you may then have to manually adjust some preferences every time you visit a site/page. And some services and functionalities may not work properly at all (e.g. profile logging-in).

This Cookie Policy was last updated on 11th May 2021.

Contact us for more information

Contact the Grate Expectations team using the form on this page or call our showroom to speak to one of our experts on 020 8540 8387.